Schmitz Cargobull has further expanded its range of services and added a franchise-based service van fleet. The Mobile Service covers maintenance, repairs, spare parts supply, retrofits, technical support and training, and is carried out directly at the customer’s premises. The aim is to reduce downtime and increase vehicle operational readiness – both on site and on the road – through rapid response times and high spare parts availability.

“What’s important to us is that we build a relationship of trust with our customers,” says Lukas Reich, Head of Franchise Net. This also means that the Mobile Service is offered independently of existing repair and maintenance contracts. The service technicians are responsible for maintaining trailers and transport refrigeration units from various manufacturers, thereby helping to ensure the operational reliability and availability of mixed fleets.

Qualified spare parts from the Schmitz Cargobull range are used for this purpose, including genuine spare parts and Schmitz Cargobull Value Parts for cost-effective repairs in line with the vehicle’s current market value. This ensures reliable quality whilst keeping operating costs predictable.